I worked for Wells Fargo for a little while. While working there they were a sales driven bank. All they cared about were ‘solutions’. Which basically means getting people to open new accounts, start a new line of credit that kind of bullshit. Now for most people, a checking, savings and maybe a credit card is all you want or need.
What they trained us to do was to convince poor people to open a separate checking and savings account. As many ass possible. And they would be ‘free’ so long as you met certain criteria. Those being things like a certain amount of transactions, minimum balances or transfers. Easy stuff.
But the criteria are set to change every 12 months or so depending on the accounts. Now Wells Fargo would open hundreds of thousands of these accounts a year. So every 12 months hundreds of thousands of people would just start having 8 or 10 or 12 dollar fees coming out of their accounts with no explanation. Now, some people are able to come in and meet with a banker after waiting in a lobby for a few hours. But not everyone. And absolutely NO ONE is informed that their account will not be free forever.
So basically, Wells Fargo is lying to their customers and intentionally stealing their money.
The worst part is that generally the people with these kinds of fees being assessed are the people where if a random 12 dollar fee comes out at the wrong time, you end up in overdraft land. Once you’re there, you basically stay there. They charge 34 bucks per charge over your balance. So if you have 20 bucks, spend 5 on gas, 10 on lunch and dinner and then buy milk on the way home and had no idea a random 12 dollar charge was coming out you’re out 100 bucks.
And it’s all 100 % legal.
Fuck Wells Fargo.
If it wasnt for the fact that they have our car loan, we’d have nothing to do with them
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